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Request Service

Please note: The following form is for current customers only. For first-time service, please email us instead. In your email, please include your name, company name, Canon model number, serial number, and a description of the problem. Thank you!

* Required fields
Company: *
Contact Name: *
Tag #: *
Meter Reading: *
E-mail:
Phone:
Business hours: am   to:   pm
Priority:
Your equipment is inoperable. You cannot make copies or prints.
You are able to make copies/prints, however an important feature or accessory of your machine is not functioning properly.
You are requesting routine service to be scheduled during the next two business days.

Equipment Type Area of Equipment Problem Type Color Copier/Printer
Color Copier Printer
B&W Copier Printer
Fax Machine
DocSTAR Electronic Filing System
Document Feeder
Control Panel
Copy Glass
Paper Deck
Cassette
Transport Bed (Middle)
Drum
Manual Feed (By Pass)
Fuser (exit)
Finisher / Sorter
Stapler
Waste Toner
Toner Hopper
Hard Drive
Juke Box
Other
Jamming
Replace Drum
E-Code #
     
Replace Web
Toner Spill (Not coverd by M.A.)
Routine Cleaning
Copy/Print Quality
Blank Copies
Completely Black Copies
Dark/Dirty Copies
Light/Faint Copies
Missing Text
Black Lines
White Line(s) On Copies
Smell
Frozen/Locked-Up
Will Not Send
Will Not Receive
Will Not Print
Will Not Archive
Other
Colors Faded
Color Registration Is Off
Transfer Sheet
Problem With Rip (Printing)
Other

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